Privacy Policy
Last updated: [Date]. Effective: [Date].
This policy explains what personal information [Company legal name] ("Lumaroo") collects through lumaroo.ai, the Lumaroo dashboard app, memberships, and the Hire Hall marketplace, and what we do with it. In short: we collect little, we do not sell it, and we do not use ad tracking.
What we collect
- Waitlist: your email address, the time you joined, and your country (from your connection). It's stored with Cloudflare, which hosts our website.
- Website technical data: our host, Cloudflare Pages, may process technical information such as your IP address and browser type to deliver and secure the site.
- Membership (after launch): your name, email address, and billing details. Stripe processes card payments. [Confirm that Lumaroo never receives full card numbers.]
- Hire Hall sellers (after launch): Stripe collects identity, bank, and tax information, such as a taxpayer ID, to verify sellers, send payouts, and file tax forms. [Describe what Lumaroo receives from Stripe.]
- Hire Hall jobs: the listings, messages, and deliverables that pass through Hire Hall. [Confirm what Lumaroo stores and for how long.]
- Support: whatever you send when you contact us.
What stays on your computer
- The dashboard runs on your own computer. Your AI API keys are stored only in a .env file on your computer and are never sent to Lumaroo.
- Jobs run on your own AI account. Requests go from your computer to the AI provider you connected, and that provider's privacy policy covers them.
- [Confirm whether the dashboard sends any usage data or crash reports to Lumaroo. If it does, list it here.]
How we use it
- To send waitlist and launch emails.
- To run memberships and billing, including receipts, renewal reminders, and notices of price changes.
- To run Hire Hall payments, refunds, disputes, and tax reporting.
- To answer support requests.
- To prevent fraud and abuse and to comply with the law.
Who we share it with
- Service providers that run parts of Lumaroo for us: Cloudflare (website hosting and waitlist storage), Stripe (payments and payouts), and [email provider].
- The other member in a Hire Hall job, limited to what the job needs, such as your member name and job messages.
- Government authorities, including the IRS, when the law requires it.
- [Attorney to confirm: legal process, protecting rights and safety, and a buyer of the business in a sale or merger.]
We do not sell personal information, and we do not share it for targeted advertising.
Cookies, tracking, and Do Not Track
lumaroo.ai shows no ads and sets no third-party tracking cookies. We do not let third parties collect personal information about your online activity over time and across other websites through our site. Because we do not do that kind of tracking, there is nothing for a Do Not Track or Global Privacy Control signal to switch off. Our site works the same whether or not your browser sends one. [Confirm any essential cookies set by the form provider or Cloudflare.]
Emails
Our waitlist and update emails include our mailing address and an unsubscribe link. We honor unsubscribe requests within 10 business days. While you are a member, we still send account and transaction emails, such as receipts, renewal reminders, and price-change notices.
How long we keep it
We keep waitlist emails until you unsubscribe or ask us to delete them. We keep billing and tax records for as long as the law requires. [Other retention periods.]
Security
We use reasonable safeguards to protect personal information, but no system is perfectly secure. You are responsible for securing your computer and your .env file.
Your choices and rights
To see, correct, or delete your personal information, email [Contact email]. We respond within [X] days. We may need to keep some records, such as tax records, when the law requires it. We will not treat you differently for making a request.
California residents: we follow the California Online Privacy Protection Act. The California Consumer Privacy Act applies only to businesses that meet certain size thresholds. [Attorney to confirm whether it applies to Lumaroo.] Either way, we honor the requests described above.
Children
Lumaroo is not for anyone under [minimum age]. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We post changes here with a new date. If a change is material, we email you before it takes effect.
Contact
[Company legal name], [Mailing address], [Contact email].